4 free resources on this topic. Everything here is free and hand-picked. You can also search within this topic.
A 2026 NordiCHI paper by Isabelle Cuber and colleagues studying how the human-likeness and gender of an AI assistant in virtual reality relate to workers' trust and pay. Open access under CC BY 4.0.
2021 essay by Malcolm Ocean on social protocols, the shared behaviors and expectations people use to interact, and a proposed meta-protocol for building trust between people who follow different ones.
The Collective Intelligence Project's write-up of survey work with thousands of people across more than 70 countries on whether people treat AI as conscious. Headline findings: 36.3% say an AI has already seemed to truly understand their emotions or seemed conscious; adaptive behaviour convinces far more people (58.3%) than scripted empathy lines (36.5%); 27.6% would lean on AI emotional support knowing it was not genuine; 54% think AI companions are acceptable for lonely people, 11% would consider a romantic relationship with one. Cultural gaps on scepticism run as wide as 78 percentage points.
Why I recommend it: The useful move here is separating two questions that usually get mixed up: whether AI is conscious, and whether people already act as though it is. This only answers the second. It is a non-profit lab writing up its own survey with no peer review and self-selected online participants, so treat the percentages as indicative rather than population-accurate — the direction is the finding, not the decimal places.
A downloadable report from employee-rights firm Outten & Golden on trust in the workplace, covering surveillance, transparency, and worker protections.
Why I recommend it: Written by lawyers who represent employees, not employers. Worth reading before you sign anything that mentions monitoring.
