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Job application guide

Résumés, Cover Letters, Interviews & AI Tools

A practical walkthrough of the four parts of a job application, with free resources for each. Built to pair with the Career Paths page: once you know the role you’re targeting, this is how you apply for it.

Résumés

A résumé's job is to earn an interview, not to tell your whole story. Most recruiters spend under a minute on a first read, so the top third of the page carries the most weight.

  1. Lead with results, not duties

    • Start bullets with an action verb and end with a measurable outcome: "cut report preparation time by 40%" reads stronger than "responsible for reports."
    • Numbers can be counts, percentages, dollars, time saved, or people supported — any honest measure works.
  2. Tailor it to each posting

    • Mirror the exact skills and terms the job posting uses, especially for roles screened by applicant tracking systems.
    • Keep a master résumé with everything, then trim a one-page version for each application.
  3. Keep the format plain

    • Use a single column, standard headings (Experience, Education, Skills), and a common font — decorative layouts can confuse screening software.
    • One page for under ten years of experience is the common convention in the US.

Free resources

Browse all Resume Help resources →

Cover letters

A cover letter answers the question a résumé can't: why this role, at this organization, now. When a posting makes one optional, a short, specific letter is usually still worth sending.

  1. Open with the specific reason

    • Name the role and the concrete thing that drew you — a project, a product, a mission — in the first two sentences.
    • Skip the generic "I am writing to apply" opening; the reader already knows.
  2. Connect one or two accomplishments to their needs

    • Pick the requirements the posting emphasizes most and match each to a specific example from your work.
    • A short letter that does this well beats a long one that repeats the résumé.
  3. Keep it under a page

    • Three short paragraphs is a workable structure: why them, why you, and a straightforward close.
    • Address a career change or gap directly in one sentence rather than leaving the reader to guess.

Free resources

  • Ask a Manager — Alison Green's long-running advice column, with a large archive of cover-letter examples and critiques.
  • Career Contessa — Free cover-letter templates and examples, with a focus on career changers.

Interviews

Interviews reward preparation more than polish. Most questions fall into a handful of predictable categories, so the work happens before the call.

  1. Prepare stories in the STAR shape

    • For behavioral questions ("tell me about a time when..."), answer with Situation, Task, Action, Result — and keep the result specific.
    • Prepare five or six stories that cover your strongest work; most questions can be answered with one of them.
  2. Research the organization

    • Read recent news, the team's work, and the job posting again the day before; reference something current in your answers.
    • Prepare two or three questions that show you understand what the role actually does day to day.
  3. Practice out loud

    • Rehearse answers spoken aloud, not just written — timing and phrasing feel different when spoken.
    • For technical tracks, expect a practical component: a SQL exercise, a case prompt, or a scenario walkthrough.

Free resources

Browse all Interview Prep resources →

AI tools in the application process

AI tools can draft, tailor, and rehearse — but hiring managers increasingly screen for generic AI-written applications. Use these tools as a starting point, then rewrite in your own voice.

  1. Use AI for drafts, not final copy

    • A chatbot can turn your notes into a first draft of a résumé bullet or cover letter; the revision pass is where your voice and specifics go in.
    • Verify every claim an AI tool writes about you — it will invent plausible-sounding accomplishments.
  2. Tailor at scale, carefully

    • AI can compare your résumé against a job posting and flag missing keywords — useful for applicant tracking systems.
    • Applications that read as fully machine-written are easy to spot; personalize the opening and the specifics.
  3. Rehearse interviews with AI

    • Ask a chatbot to play the interviewer for your target role, then critique your answers.
    • Treat its feedback as one opinion; a mock interview with a person in the field is still the stronger practice.

Free resources