Managing Difficult Employees: Listening to Learn
Program on Negotiation article on handling conflict with difficult employees through active listening, accountability and feedback.
11 free resources on this topic. Everything here is free and hand-picked. You can also search within this topic.
Program on Negotiation article on handling conflict with difficult employees through active listening, accountability and feedback.
A free one-hour online session on September 28, 2026 (1–2 p.m. ET) about helping middle managers turn a company's AI plans into everyday team habits. Speakers: Michael Domanic (Head of AI, Section) and Monika Saha (Chief Commercial Officer, Articulate).
Details: Free RSVP, but it asks for your work email, company and job title. Section sells AI training to companies, so expect the session to also promote their services. Useful mainly if you manage a team or want to.
A regularly updated free collection of articles, videos, podcast appearances, research findings, books and downloadable tools on the future of work, from Brian Elliott's advisory firm Work Forward. Filterable by format and by topic — career development, culture at work, diversity and inclusion, flexibility, generative AI, leadership and management, return to office, technology adoption, and time and meeting management.
Why I recommend it: The downloadable tools are the part worth your time — they give you language for asking a manager about flexibility or AI workload without sounding like you are complaining. Elliott founded Future Forum at Slack and is unusually blunt about not trusting vendor-published studies, which is a point in his favor. Still: this is an advisory firm's library, so it exists to demonstrate expertise it sells. Read it for the questions, not the verdicts.
Free downloadable guides and checklists on adopting AI at work safely, running better meetings and improving operations — including a security checklist for AI notetakers.
From the site: Help your team adopt AI securely, improve meeting habits, and scale operational efficiency with these resources grounded in real use cases from high-performing companies.
Why I recommend it: The guides are free but most ask for an email address. Fellow sells a meeting assistant, so treat these as useful material published by a vendor with something to sell.
Articles on building and managing remote engineering teams, offshore hiring, and the day-to-day of software delivery — free to read.
From the site: Explore the nCube Blog for expert insights on software development, team building, and the latest tech trends. Stay updated and empower your business with knowledge.
Why I recommend it: A staffing company's blog, so it argues for hiring remote teams. Useful for understanding how distributed engineering teams actually get staffed and run.
A LeadDev article by Annie Vella on running a technical discussion you do not have all the answers for — framing the problem, drawing people out, and closing with a decision.
Why I recommend it: Free to read, though LeadDev asks for a free account after a few articles. The point that you can lead a discussion without being the expert is the one to take into your next meeting.
Executive Speakers Bureau on choosing a speaker for an exhausted team facing constant change — what actually lands with fatigued audiences and what makes burnout worse.
Why I recommend it: Useful from both sides — if you book speakers, and if you speak. The read on what a tired room can actually absorb applies to any presentation you give.
How triangulation works in teams, why it damages trust, and practical ways to stay out of it at work.
Why I recommend it: Name the dynamic and it loses most of its power. Worth reading before your next tough conversation.
A comprehensive nonprofit education platform offering live and on-demand webinars on fundraising, grant writing, marketing, board development, and nonprofit management.
Why I recommend it: If you are launching or leading a nonprofit, CharityHowTo fills a practical skills gap without the overhead of a degree program. Their grant-writing webinars are especially useful.
Flexible online training for nonprofit staff, boards, and volunteers, covering fundraising, leadership, governance, and management.
Why I recommend it: A solid self-paced alternative for founders and staff who need nonprofit fundamentals without a big training budget.
A fully funded leadership development program from McKinsey Academy, including the Management Accelerator for mid-career managers moving into senior leadership. Digital cohorts combine coaching, business problem-solving, and cross-industry peer networking.
Why I recommend it: This is the one that teaches technical people to speak business. Strong fit if you want to move from analyst or engineer into decision-making roles.