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ELIZA Effect — AI Ethics Lab Glossary (Rutgers)
What it is
Rutgers AI Ethics Lab's glossary entry on the ELIZA effect: the human tendency to read genuine understanding into a system that is only matching surface patterns, named after Joseph Weizenbaum's 1964 chatbot. Explains why it matters legally and ethically — people disclose more, attach emotionally, and decide based on false assumptions — and argues designs must not be built to imply empathy or consciousness.
Why I recommend it
Free, short, and from a university lab rather than a vendor — a good citation when you need a defensible definition. It is a working glossary, so entries carry a last-updated date and name no individual author; for the original argument, the further-reading link to Weizenbaum's 1976 book is free on the Internet Archive.
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Added Sep 23, 2026 · 0 opens