People choose to receive human empathy despite rating AI empathy higher

Authors: Wenger, Joshua D., Cameron, C. Daryl, Inzlicht, Michael
Venue: Communications Psychology
Published: 2025
ID: doi:10.1038/s44271-025-00387-3

How to cite it

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APA

D., W. J., Daryl, C. C., & Michael, I. (2025). People choose to receive human empathy despite rating AI empathy higher. Communications Psychology. https://doi.org/10.1038/s44271-025-00387-3

MLA

D., Wenger, Joshua, et al. "People choose to receive human empathy despite rating AI empathy higher." Communications Psychology, 2025, https://doi.org/10.1038/s44271-025-00387-3.

BibTeX

@article{d2025people,
  title = {People choose to receive human empathy despite rating AI empathy higher},
  author = {Wenger, Joshua D. and Cameron, C. Daryl and Inzlicht, Michael},
  journal = {Communications Psychology},
  year = {2025},
  url = {https://doi.org/10.1038/s44271-025-00387-3},
}

What it is

Peer-reviewed study in Communications Psychology (Nature Portfolio). When given the choice, participants sought empathy from humans, even though they rated AI-written responses as more empathetic and said those responses made them feel more heard.

Topics

#ai-empathy #psychology #human-ai-interaction #peer-reviewed

Added Oct 5, 2026 · 0 opens