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Parna Mehta

AIOps Engineer, AWS Support Engineering at Amazon Web Services

Mumbai-based cloud and AI/ML engineer with close to 12 years in IT, working inside AWS Support Engineering where she triages and troubleshoots agentic AI, generative AI and retrieval-augmented systems. She holds six AWS certifications including the AI Practitioner credential, co-leads the BeSA volunteer tech community, and has spoken at Grace Hopper Celebration India.

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#AIOps#context engineering#cost optimization#RAG systems

Key arguments & positions

  • From her conference talk: context windows are a budget, and "frugal" context engineering is how you keep production AI affordable.
  • Works on the operational side of AI — triaging and troubleshooting agentic, generative and retrieval-augmented systems in support engineering.
  • Connects cloud cost optimization to AI operations rather than treating them as separate disciplines.
  • Active on mentorship and community building for women in tech.

Accomplishments

  • AIOps Engineer in AWS Support Engineering; close to 12 years in IT.
  • Holds six AWS certifications, including the AI Practitioner credential.
  • Speaker at Grace Hopper Celebration India 2024.
  • Recipient of an AWS global AWSome Award for customer obsession, and a top-three HerRising 2024 award in the Women Restarters category.

Papers & key writings

No published articles or papers found — her public record is conference talks and community work, so the themes above come from her role and her talk title.

Links

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